They may even help you attract new guests, as most end up checking reviews before they make a booking.
But you can easily turn around a negative review into a positive aspect of your business. They’re not routine, but they do happen, and there’s no way to avoid some of the bad reviews you’ll be getting as an Airbnb host. Unfortunately, these types of guests exist. They are not looking to leave a good review or a 5-star rating instead, they prefer to call out the things that made them unhappy because they are generally very unhappy people. Like every other host, you have had a couple of Airbnb guests that nitpick at every part of your property.
You also have exceptional reviews… except for a few.
It’s clean and well maintained with outstanding amenities. Imagine this: you have a beautiful rental.
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